Aerin Medical collects information in two ways:
1. Information that users provide through optional, voluntary submissions: This information may include personal information, such as your name, phone number, email address, nature of address, street address, audio, electronic, or similar information (ex: call recordings), medical information, employment-related information, and whatever other information you submit through web forms on the Website or through any Aerin Medical Services. We collect this information to respond to requests from users, customize our features for individual visitors who are Aerin Medical customers, improve the Aerin Medical Services, notify customers about updates to the Website and our other products and services, and more. To protect your privacy, you should not provide Aerin Medical with any information that is not specifically requested. “Sensitive” personal information is information revealing or relating to your health.
Personal information can be obtained for a variety of sources, including:
You understand that information you submit through the Website or Aerin Medical Services generally will not be protected under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
2. Information that we collect automatically: This information may include website usage details, IP addresses, machine type, browser and operating system type, mobile device type, geolocation, the full Uniform Resource Locator (URL), and information collected through tracking technologies such as cookies and web beacons. Information Aerin Medical gathers through aggregated tracking is used for a variety of purposes, such as to determine which areas of the Website users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. We collect this information to determine how to create the best experience for our customers. We may track search terms entered in our search function as one of many measures of what interests our users, but this tracking is not associated with individual users.
Aerin Medical protects the security of your personal information or other information collected about or in relation to you and honors your choices for its intended use. We do not disclose your information to third parties unless specifically stated otherwise.
We may use third-party contractors to help us operate our business and the Aerin Medical Services or administer activities on our behalf, and we may share your personal information and other information collected about you with these contractors for those limited purposes.
Except as otherwise stated, we may use and combine information collected via the Aerin Medical Services to improve your experience with the Services, to customize the Website to your preferences, to communicate information to you, for our marketing, advertising, and research purposes, to compile and analyze statistics and trends, to connect you with medical providers, to maintain the quality and safety of our products and Services, for training purposes, to verify customer information, and for any other purpose specified. In addition, personal information you supply to us may be used by us to supply you information regarding, and connect you with, medical providers that can provide you with Aerin Medical products and services. Aerin Medical may share both personal and passive unidentifiable information related to you with our staff and with non-Aerin Medical staff at participating doctors’ offices, for the purpose of contacting patients to set appointments.
We may now, or in the future, use a robust combination of data sources to get a full picture of our product and marketing efforts. This data is only for our efforts and we do not share your Personal Information with other businesses for them to use for purposes other than their work with us.
For human resources purposes, when you submit an inquiry about a job at Aerin Medical, we may use the information you provide to match your experience and preferences with the job openings we have, and someone from Aerin Medical may contact you about a possible employment opportunity. Please note that by submitting your information regarding employment opportunities with Aerin Medical, you authorize us to transmit and store your information in our recruitment database.
Notwithstanding any other provision to the contrary, Aerin Medical reserves the right to cooperate with local, state and federal officials in any investigation relating to any purported illegal activity and, when required by law, regulation, legal process or government requests, to disclose any personal information furnished by you or collected by us to law enforcement authorities or other relevant or related third-parties.
In addition to the situations described above, we may use and disclose visitor information in special instances when we have reason to believe disclosing this information is necessary to investigate, identify, contact, or bring legal action against someone who may be causing injury to or interfering with our rights or property, other Website visitors, or anyone else. We may disclose visitor information when subpoenaed, if ordered or otherwise required by a court of law, arbitrator, or other similar proceeding or the rules governing such a proceeding, for government investigations, with government agencies if required by law, and when we otherwise believe in good faith that any applicable law requires.
Aerin Medical operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. Unfortunately, the transmission of information via the internet is not completely secure. Although we use commercially reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to through the Website. Any transmission of personal information is at your own risk.
In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf such as marketing and advertising service providers, technology service providers, security service providers, analytics service providers, mailing and shipping providers, and employee-related service providers. These partners are not allowed to use your information for any purpose other than doing business with Aerin Medical.
We may be required to release consumers’ personal information in response to a court order, subpoena, search warrant, law, regulation, or government investigation. In addition, we may keep, disclose, and use consumers’ personal information to comply with U.S. FDA and other governmental guidance, directions, regulations, and laws.
Aerin Medical may share your information with health care providers to assist or aid in your treatment. For example, we may share personal information: with non-Aerin Medical staff at health care providers’ offices for the purpose of setting appointments or finding area providers, when you have requested that we do so, and contacting you to set appointments; with medical providers and their staff when you indicate an interest in contacting them; and as described in any informed consent that you have executed.
You may contact us if you wish to view and/or correct the personal information that Aerin Medical has about you, and we will use commercially reasonable efforts to accommodate your request. You may also contact us if you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of the Website. At this time, we may not be able to specifically identify and provide you with all the information we have collected about you for your review, editing, or removal from our databases. To provide you with any information, we may, but are not required to, request that you prove your identity to our satisfaction.
CONSISTENT WITH THE UNITED STATES FEDERAL CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 (COPPA), AERIN MEDICAL WILL NEVER KNOWINGLY REQUEST PERSONALLY IDENTIFIABLE INFORMATION FROM ANYONE UNDER THE AGE OF 13 WITHOUT REQUESTING PARENTAL CONSENT. IF YOU ARE A PARENT OR GUARDIAN, PLEASE CONTACT US IF YOU BELIEVE INFORMATION REGARDING A CHILD HAS BEEN COLLECTED BY US THROUGH OUR SERVICES.
As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
Web beacons may be used by Aerin now or in the future. Web beacons allow Aerin to (a) determine whether you have opened, or acted upon, a promotional email and which links you have clicked on, to deliver to you more focused communications and other content, (b) allow Aerin to count the number of users who have visited certain Web pages and effectively deliver co-branded services, and (c) enable Aerin to compile aggregated statistics and determine the efficacy of promotions by using Web beacons from third parties, without allowing such third parties to use Web beacons to collect or access your personal information.
We may use a variety of third-party services to help provide Aerin Medical Services, such as developing and hosting the Website, operating a call center to support the Aerin Medical Services, to help us understand the use of Aerin Medical Services, and to provide you with advertising. We may also collect or otherwise gather information related to you from these third-party service providers. These third-party service providers may collect, store, and share information as further dictated by the privacy policies of those third parties.
You can prevent the collection of the data generated by Google Analytics in relation to your use of the Web site (including your IP address) and the processing of this data by downloading and installing the browser plug-in, with more information regarding how you can opt out of Google Analytics data collection as instructed here: https://tools.google.com/dlpage/gaoptout. This link provides instructions for installing an opt-out cookie on your device. As a result, the collection of data by Google Analytics is prevented in future for the Website and for this browser as long as the opt-out cookie remains installed in your browser.
We may, now or in the future, use various Facebook related products and services in relation to the Website. Facebook similarly provides more information regarding the information it collects and how it is used in relation to advertising along with methods to opt out of collecting and sharing of information here: https://www.facebook.com/settings?tab=ads; and https://www.facebook.com/policy.php.
Additional general information regarding opt-out from interest-based advertising from companies belonging to the Network Advertising Initiative can be found here: http://optout.networkadvertising.org/#!/, information regarding opting out through the Digital Advertising Alliance can be found here: http://optout.aboutads.info/#!/.
California Civil Code § 1798.83 permits visitors of the Website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us and indicate whether you are a California resident. It is not our intent, however, to collect personal information and share such information with any third party for that third party’s direct marketing purposes.
California law requires us to let you know how we respond to web browser “Do Not Track” signals. The Website does not currently support “Do Not Track” codes. That is, Aerin Medical does not currently respond to, or take any action with regard to, “Do Not Track” requests.
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from Aerin Medical please contact us at firstname.lastname@example.org.
We’ve created social media communities to foster discussion. Our communities may contain posts by third parties. As such, we are not responsible for their content or opinions, and we reserve the right to remove any comment or content for any reason. See our full social media guidelines here: https://aerinmedical.com/social-terms-of-use/
This Policy was last updated and is effective on 4 August 2022.